Frequently Asked Questions
Everything you need to know about shopping with Technic Cosmetics.
Are Technic Cosmetics products cruelty-free?
Yes, we are proud to be a PETA-certified cruelty-free brand. We do not test our products or ingredients on animals, nor do we commission third parties to do so on our behalf.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the UK. International delivery times vary by location, usually ranging from 7-14 business days depending on customs processing.
What is your return policy?
We offer a 14-day return window for unopened and unused products in their original packaging. For hygiene reasons, we cannot accept returns on cosmetics that have been opened or tested.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer vegan-friendly products?
Many of our products are suitable for vegans. You can find a dedicated 'Vegan' section on our website, and individual product pages will clearly state if a formula is 100% vegan-friendly.
Can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress.